Easy to create, share and manage. Ensures every incident gets reported.
The reporting format captures how, when, where and why the incident occurred, along with the comments of personnel on duty.
Seamless system that encourages communication
Custom Forms
Customize forms to document all happenings at work
Providing security to a person, event or property is too serious to spend time in basic stuff. Incidents that happen in the form of accidents, injuries, violent disturbances, property damages, and criminal activities need to be immediately reported. Novagems Customer Incident Report feature comes with the ability to make changes to the forms swiftly. It saves your time and effort while capturing all the necessary details. Real time reporting of unfavorable incidents not only keeps the property/person safe, but also adds credibility to your business.
Eliminate Paperwork & overhead
Say goodbye to hefty record-keeping
Update your business with standardized workflow. Improve data safety, quickly access employee documents, reports, and schedules, and use advantages of digitalization to create a better work environment. Know whether your employees are working efficiently or examine business-critical dashboards to gain valuable insights. Reduce dependency on manual record keeping to get rid of inaccuracies and errors in data. Eliminating paperwork means lower overheads as digital records need less people. The cost of managing data on a shared cloud is also significantly lower.
Smart Data Collection
Collect every piece of data for future Analytics
Data collected by security agencies is prone to unintentional mishandling. Automated data collection by Novagems captures only the relevant details and turns them into digital files before any such risk arises. It gives a faster turnaround time, reduces efforts and manual labor in processing, cross-checking, scanning, and mailing out the details as notifications to the stake holders. With fewer people needed to manage automation, the files face lesser risk of mismanagement and result in huge cost savings for a business.
Business Growth with Real Data Reports
Meaningful reports that lead to informed decisions
Monitoring operations procedures of a security company is a continuous process. Fast and accurate reporting of performance insights not only increase work efficiency of team, but also enable quick and accurate decisions. Real data reports are updated regularly and leave less room for errors. The time to respond to incidents reduces, which is a critical factor of business operations for a security company. It gives an edge over competitors by sharing valuable business insights that lead to better customer service management.
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Workforce Management System
Security Guard Management Software
Our customer reviews
Join 100,000+ highly productive team members
Matt Lumb
Manager
“It makes work easy and efficient—a great solution for management”
Tameka R.
Interim Administrative Manager
“Novagems' top features scheduling, GPS monitoring, checkpoints, and timekeeping”
Sam
Manager“Novagems simplifies guard management with easy setup and guided support.”
Richard S.
Manager“Panic Alert ensured timely backup, preventing a mishap. Thanks, Novagems!”
MUHAMMAD K.
Director“User-friendly system, 24/7 support, quick response, effective reports, and a professional team.”
Nathan O
Managing Director“All-in-one platform for staff rostering, attendance tracking, and payroll verification.”
Jerome Bell
Manager“We love the app! It made security supervision easy during COVID.”
Andrew
Site Incharge“As a guard, I found the app easy to use. It enables quick supervisor interaction and is very helpful. ”
William
Manager“With years as a guard, I find this solution a game-changer—smart tech at its best.”
Knowledge
Interesting Topics
What Constitutes a Strong Security Team?
Strong built, a clean background, some relevant guarding experience, additional training on the job and a smart app on guarding solutions that keeps you updated on the latest posts and orders.
GPS Tracking
A tool that brings accountability to the forefront. You can’t watch your security officers 24 hours a day. With our tech, you don’t have to. Just set it up once, and get automated alerts, reports and analytics on whether your people are doing the right work or not.
Scheduling Software
A user-friendly system that gives the business owner and employees a better way to work, collaborate and manage shifts. Replace manual tasks of resource allocation with a solution that can fit anywhere anytime.
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